Cancellation & Refund Policy

Riya Course ek digital product / online course platform hai. Course purchase karte hi aapko instant access mil jaata hai.

1. No General Refund / Cancellation

Kyunki course content digital hai aur purchase ke turant baad access de diya jaata hai, isliye normal circumstances mein hum cancellation ya refund provide nahi karte — jaise ki most digital products ke liye standard hota hai.

2. Platform Issue Refund (3-Day Window)

Agar course access karne mein koi technical/platform-side issue aata hai (jaise payment hone ke baad bhi access na milna, video/content na khulna, ya koi genuine platform error), to aap purchase ke 3 dino ke andar humein contact kar sakte hain.

• Har case ko individually review kiya jaayega
• Agar issue genuinely hamari platform ki taraf se ho, to refund case-by-case basis par process kiya ja sakta hai
• Refund ka decision issue ki nature dekh kar liya jaayega

3. Refund Kaise Request Karein

3 din ke andar Contact page se apna order detail aur issue describe karke humse sampark karein. Hamari team review karke aapko update degi.

4. Note

Mann badalne ("changed my mind"), course pasand na aana, ya time na milna jaise reasons refund ke liye valid nahi maane jaayenge, kyunki access instant provide kiya jaata hai.